NAK Technology Solution Co., LTD (“NAK”, “we”, “us”) respects and protects your personal data. This policy explains how we collect, use, store and protect personal data when you visit www.nak.com.vn and send us a request, in line with Vietnam's Law on Personal Data Protection No. 91/2025/QH15.
1. Data controller
- Entity: NAK Technology Solution Co., LTD (NAK Technology Solutions Co., LTD)
- Tax code: 0312981943
- Address: L17-11, Vincom Center, 72 Le Thanh Ton St, Saigon Ward, Ho Chi Minh City
- Email: support@nak.com.vn
- Hotline / Zalo: 0937 212 288
2. Data we collect
When you submit the contact form, we collect the information you provide:
- Full name and email (required);
- Phone number and company name (optional);
- Solution of interest and the message you write.
The server may also automatically record technical data such as IP address, browser type and access time for operation and security. At the time of this policy, the website does not use tracking cookies or third-party analytics tools.
3. How we use data
- To receive and respond to your enquiry and contact you;
- To prepare solution proposals and quotations you request;
- To keep the website secure and prevent abuse and spam.
We do not sell your personal data and will not use it for other purposes without your consent.
4. Legal basis
We process personal data collected through the form only with your consent, given by ticking the consent box before submitting. You may withdraw consent at any time by contacting us.
5. Retention
We keep data for as long as needed to handle your request and for up to 24 months after our last contact, unless the law requires longer retention or you become a NAK customer. After that, data is deleted or anonymized.
6. Sharing
Your data is accessible only to NAK staff with a relevant role. We may share it with service providers that support the website (web hosting, email) under confidentiality terms, or with competent authorities when required by law.
If a provider’s infrastructure is located outside Vietnam, cross-border transfers will be carried out in accordance with Vietnamese law.
7. Your rights
Under the law, you have the right to:
- Be informed about the processing of your personal data;
- Consent or refuse, and withdraw consent;
- Access, view, correct or request correction of your data;
- Request provision, deletion or restriction of processing, and object to processing;
- Lodge complaints or take legal action as provided by law.
To exercise these rights, email support@nak.com.vn. We will verify your identity and respond within the legally required time.
8. Data security
We apply appropriate technical and organizational measures such as encrypted connections (HTTPS), role-based access, spam protection and form rate limiting. No system is completely secure; if an incident affects your data, we will notify as required by law.
9. Cookies
The website currently uses only the technical components needed to operate and sets no tracking or advertising cookies. If we introduce analytics in future, we will update this policy and ask for your consent.
10. External links
The website may link to Zalo, data sources and third-party sites. We are not responsible for the privacy practices of those sites.
11. Changes
We may update this policy when necessary. The new version takes effect when published on the website.
12. Contact
For questions about this policy or your personal data, contact: support@nak.com.vn, hotline 0937 212 288.