Professional Services

Professional services across the whole project lifecycle

Technology only delivers value when it is designed, deployed and operated properly. NAK Professional Services supports you from architecture consulting to long-term SLA-backed support.

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Scope of service

  • Architecture consulting and solution design
  • Platform and system migration and integration
  • On-site and remote implementation
  • Monitoring and operational security
  • Maintenance and SLA-backed support

What you get

01

Single point of contact

One team accountable across vendors and workstreams.

02

Standard delivery

Clear process, documentation and acceptance at every stage.

03

On-site and remote

Flexible to your location and timing needs.

04

SLA-backed support

Post-handover service commitments as agreed.

How NAK delivers

  1. 1

    Discover

    Understand your current state, goals and constraints.

  2. 2

    Design

    Propose architecture, roadmap and a clear quotation.

  3. 3

    Deliver

    Install, test and accept on-site or remotely.

  4. 4

    Operate

    Monitor, maintain and support under SLA.

Related technologies

A reference list of technologies commonly used in this solution group.

  • Dell Technologies
  • Hewlett Packard Enterprise
  • Cisco
  • Fortinet
  • Microsoft
  • Amazon Web Services

Frequently asked questions

What process does NAK follow with customers?

Discovery and consulting, solution design, delivery and testing, then operate and optimize. Quotations and handover are controlled at each step.

Is out-of-hours support available?

Support scope and hours are agreed in the SLA contract according to each customer’s needs.

Can NAK operate our infrastructure?

Long-term monitoring, maintenance and support can be agreed. Contact us to discuss the right scope.

Talk about your needs

Tell us your current state and goals, and the NAK team will propose a suitable approach.

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Zalo 0937 212 288